Data Capture

By communication we mean not only letting your clients contact you, but more importantly you contacting THEM. In order to do this you need to know who they are, and we don't just mean by their first name! Your website is a fantastic way of gathering this information.

Be aware though, it is crucial that you have a clear idea of what you want to achieve before attempting to gather a customer database. There's nothing more off-putting to a customer than a seemingly never-ending form full of irrelevant fields. You will only succeed in driving that customer away. On the other hand, not gathering enough relevant customer details is restrictive and is bad for business.

Once you have the right customer details you can contact them without annoying them. With a customer database up and running, we can build you an online, secure extranet facility where you can run queries on your database and easily target specific customers by mail, email or SMS text.

Contact Us directly with your query for completely FREE advice. Where possible we can come to you to offer advice completely free of charge.