Data Capture

By communication we mean not only letting your clients contact you, but more importantly you contacting THEM. In order to do this you need to know who they are, and we don't just mean by their first name! Your website is a fantastic way of gathering this information.

Be aware though, it is crucial that you have a clear idea of what you want to achieve before attempting to gather a customer database. There's nothing more off-putting to a customer than a seemingly never-ending form full of irrelevant fields. You will only succeed in driving that customer away. On the other hand, not gathering enough relevant customer details is restrictive and is bad for business.

Once you have the right customer details you can contact them without annoying them. With a customer database up and running, we can build you an online, secure extranet facility where you can run queries on your database and easily target specific customers by mail, email or SMS text.

Contact Us directly with your query for completely FREE advice. Where possible we can come to you to offer advice completely free of charge.

Email Marketing

A key part of any website campaign nowadays revolves around building a database of subscribers' details, being able to filter this data and ultimately sending emails or sms text to them quickly, efficiently and cost-effectively. Our Flow Customer Management package enables you to do all of the above with no knowledge of HTML and no coding skills are required. Being a bespoke package built specifically for your website all you need is an internet connection to be able to logon and start contacting your clients by email or sms text.

To find out more simply enter your specific details in our Instant Online Quote service for a tailored solution and estimate of likely costs.

SMS Text Marketing

We are able to provide a number of sms text-related services: from simple bulk text send outs to large groups of mobile numbers to more sophisticated texting strategies including keyword autoresponders and databasing. An autoresponder means that you can set up ANY keyword you want and when somebody texts this to a dedicated number they instantly receive a message to their mobile. To see an example of the AUTORESPONSE text TEST to 07718 933 866. (Text received is FREE and we will NOT store or use any of your details).

For example, somebody could text PROMO to a dedicated number and receive what promotions/ information are relevant to that day. This information can be changed AS OFTEN AS YOU WANT AND AT NO EXTRA COST.

In addition, you can measure the success of a marketing campaign by including the keyword in whatever promotional material you are currently running such as magazine or radio advertising and at any time of the campaign check on activity from a password-protected online control panel.

To find out more simply enter your specific details in our Instant Online Quote service for a tailored solution and estimate of likely costs.